Part 2- What Is Required To Have A Successful Custom Home Building Experience?

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Part 2- What Is Required To Have A Successful Custom Home Building Experience? 

From the Owner’s perspective:

1.-A Builder that listens- as with any relationship listening is vitally important. If you sit down with a Builder and he’s not listening to you, find another Builder. Typically, this issue is particularly important to women. Unfortunately, most Builders are men and men have a reputation for discounting or not listening to women. That’s a really bad idea, as most homes are built with 80% of the input from the Owner’s wife. In fact, after the deal is struck, most often the husband goes back to his work and the Builder constructs the home with the wife and the Interior Designer who is most often a woman too. It’s dangerous to generalize as everyone is different but my main point, find a Builder that will listen to you.

Site & Phone Meetings afterwards, the Builder should follow up with notes distributed to all attendees. This way the Builder mirrors back his understanding so you know “he gets” what the Owners want. There are lot’s of details to a new home and it’s vital that information is clearly understood. This system prevents all kinds of problems.

The Most Important Question a Builder can ask in one of the 1st meetings with the owners, if we were sitting down 1 year after completing your new home what would I have to do between now and then for you to be completely satisfied with us as a building company? After asking this question, now is exactly the time to sit back and listen carefully to what the Owner’s say. Afterwards, send an email confirming what you heard. This understanding becomes part of the Builder’s notes to be referred to periodically during the construction process. Making sure he is focused on what’s important to the Owners.

Have an awesome day!

Mike