Part 8- How To Have A Successful Custom Home Building Experience
From the Owner’s perspective.
Help with future home issues even after the warranty period. Selecting a Custom Home Builder is much more than just getting a great deal, it’s about a relationship. It’s obvious the Builder you select is going to construct your home according to the contract and specifications. Additionally, he is going to take care of issues that may pop up during the warranty period but how about after the warranty?
A great Builder will teach you how to maintain your home so it keeps it’s value over the years (How To Maintain Your Central Fla Home). A Builder that’s available when you have a question about a maintenance issue or need a subcontractor or supplier reference. The Owners may be looking to pressure wash or replace a piece of window glass after their son broke it playing baseball with a friend. Years down the road, long after the Owners move into their home, issues pop up and the only one that can help them is the person that built their home.
Sometimes it’s a paint color issue and other times something more serious like damage after a hurricane or a unnatural disaster after a teenagers blow out party when the parents are away. The owners may be ready to finish out the previously framed in bonus room, add a new wing on the home or remodel the kitchen. After all, who knows your home better than the Builder that constructed it? Being able to call your original Builder is going to save you a lot of time and money. A new Building is going to charge you to figure out how things were previously put together. The original Builder already knows. It may be time to build a new home to meet the needs of an expanding family. The Builder you already know can help the Owners with all of this and more.
Recently, I had an Owner call me because a new roofer told him his roof was installed improperly and it was going to cost thousands to fix it. I built his home 10 years ago and Mr. Stea was a great customer. I couldn’t wait to help him out even though the roofing issue was a Owner maintenance item and he was years out of warranty. I provided the name of my current roofer who I could trust and he took care of the issue at minimal cost.
Frankly, after the sale service is something to think about before you select a Builder. It may not be something that’s on your mind before you build but it’s going to be important one day down the road.
Have an awesome day!
Mike
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